There's nothing like working retail on Black Friday (or "The Day We Do Not Speak Of," according to my manager). The experience was greatly enhanced by the fact that we all had to wear felt elf-hats adorned with bells. I guess we're lucky, though, that everyone was pretty patient and civilized, and we didn't see anything like this. The worst thing I saw all day was a mom who left had son (who was about 10) in line with her cart full of stuff while she went to the bank. She was gone for almost an hour while he stood in line by himself, looking very...abandoned.